CASIO Mobile Industrial Solutions
CASIO Mobile Industrial Solutions
CASIO Mobile Industrial Solutions

Pala GmbH

Customer: Pala GmbH
Application area: Fire damper check
Product: DT-X11
Solution Provider: GOD BM mbH
Place of use: Fire dampers throughout Bavaria

Pala GmbH
Pala GmbH
Customer: Pala GmbH
Application area: Fire damper check
Product: DT-X11
Solution Provider: GOD BM mbH
Place of use: Fire dampers throughout Bavaria


The customer

Pala GmbH from Grafing near Munich plans, manufactures and services ventilation systems into the second generation. The company uses the latest technology in its systems and is also extremely innovative in the field of system servicing. Pala is faced with significant challenges with regard to organization and data collection above and beyond the actual service work: Service jobs must be planned and implemented, the system status protocolled, and a record kept of the work carried out.

Logging of maintenance work using the DT-X11

The use

In order to achieve a high level of transparency in the protocol procedure for service work, while at the same time significantly reducing the time and effort required, Pala GmbH has replaced service work protocol records in paper form with a rapid and flexible solution using mobile data terminals and user-specific software. The data terminal DT-X11 from CASIO was chosen to accomplish the task. With its extremely robust construction and protection class IP64, is ideally suited for day-to-day service work under rough environmental conditions. The Windows CE 5.0 operating system with the graphic user interface makes learning to operate the device child's play.

The mobile data collection ensures that every Pala customer is informed of the status of the system and the extent of service work required as soon as the service technician has left the premises. Maintenance work on fire dampers is just one area in which Pala implements the new solution. In this sensitive, safety-relevant field, requirements regarding documentation are extremely high, particularly with regard to the regulations implemented by authorities.

Acceleration of work processes thanks to the DT-X11

Practical experiences

"The CASIO DT-X11, combined with the solution from GOD, enables the fastest possible service work and the highest level of transparency and cost management", says Armin Huber, manager at Pala. "As service data no longer has to be read in manually, we can achieve a quicker and error-free synchronisation of data with significantly less time and effort".

DT-X11

The product DT-X11

The CASIO DT-X11 is an especially powerful handheld terminal that offers everything necessary for mobile data collection thanks to its versatile features. With its special X-Scale processor, it can be used at temperatures as low as -20 degrees Celsius. In addition to a 192 MB memory and the Windows® CE operating system 5.0, it is also impressive due to its large-area transflective TFT touch display: It provides optimum presentation features in sunlight as well as in artificial light, thereby perfectly covering the working spectrum of the courier, express and package shipment sector. With the integrated Bluetooth® interface and the PC card slot, extensive Plug-and-Play solutions are available. And with the integrated laser or C-MOS scanner, 1D and 2D symbologies, signatures, complete labels, and images can be recorded simply and quickly.